The controller within the meaning of the General Data Protection Regulation (GDPR) is:
Daimler Truck AG („We“)
Fasanenweg 10
70771 Leinfelden-Echterdingen
Germany
E-Mail: contact@daimlertruck.com
+49 711 8485-0
Chief Data Privacy Officer:
Daimler Truck AG,
Konzerndatenschutzbeauftragte
HPC DTF2B,
70745 Leinfelden-Echterdingen,
Germany
E-Mail: dataprivacy@daimlertruck.com
1. Data protection
We are delighted that you have visited our website and thank you for your interest in our company. The technological advancements of our everyday lives open up unprecedented possibilities for us today. This entails a high level of responsibility for the companies to which we provide our personal data. Daimler Truck AG is fully aware of this responsibility and we take the protection of your privacy when using our website very seriously. In our Data Protection Notice, we inform you about how your personal data is collected and processed, for what purposes this is done, on what legal basis the data processing takes place and for how long we store the data. We also inform you about your rights and entitlements and how to exercise them.
2. Purposes of use
a. Provision of website
We collect and process personal data of our website visitors only to the extent necessary to ensure the functionality of the website and our content. We also use the data to optimise the website and to ensure the security of our information technology systems.
b. Contact
If you provide us with further personal data, e.g. as part of a chat, a contact form or telephonic communication, we use this data for the purposes of customer communication and administration to the extent required for this purpose.
c. Contract initiation or contract performance
If you provide us with further personal data (e.g. for the performance of a contract and/or initiation of a contract, etc.), we use your data for the purposes of processing and billing any business transactions.
d. Further possible uses
If you give us your consent by means of a customer and satisfaction survey, a competition or registration on our website, we will use your personal data for this purpose.
We and, where applicable, select third parties, use your data to display personalised content or advertising based on your usage behaviour, insofar as you give your consent (= approval) within the framework of our consent management system. For more information and decision-making options, click here.
3. Collection and processing of your personal data
a. There is no obligation to provide your personal data when you visit our website. It is, however, possible that certain content of our website is dependent on you sharing your personal data. If, in such cases, you do not wish to provide your personal data, this may lead to content not being displayed or being displayed only to a limited extent.
b. Provision of website
The temporary storage of the IP address by the system is necessary to enable delivery of the website to the user’s device. For this, the user's anonymised IP address must remain stored for the duration of the session. The data is stored in log files to ensure the functionality of the website. Every time you visit our website, our system automatically collects and stores information in log files that your browser transmits to us. The following data is collected:
c. Contact
When you contact us, personal data is collected. Please refer to the respective form to find out which data is collected from a contact form or chat. This data is stored and used solely for the purpose of responding to your request or for communication and the associated technical administration.
In addition, we also process additional data as part of our business relationship with you. These include in particular:
d. Contract initiation or contract performance
We collect, process and use the data that you provide to us as part of our business relationship (in particular to process orders in our online shop, etc.). This includes in particular the following data:
4. Transfer of personal data to third parties; social plug-ins; use of service providers
When we use social plug-ins of social networks such as Facebook and Twitter on our website, we incorporate these as follows:
The social plug-ins are deactivated by default when you visit our website, i.e. no data of any kind is transferred to the operator of these (social) networks. If you would like to use one of the networks, click on the relevant social plug-in to activate it, hereby confirming your consent to communicate with these networks, the buttons become active and establish the connection. If you have a user account with the corresponding network and you are logged in to this specific social network at the time you activate the social plug-in, this network can attribute your visit to our web pages to your user account. If you would like to prevent this, please log out from the network prior to activating the social plug-in. A social network is unable to assign a visit to other Daimler Truck websites until you have also activated any available social plug-in there. If you activate a social plug-in, the network directly transfers the data that has been made available through this to your browser, which integrates it into our web pages. There may also be data transfers in this situation that are initiated and controlled by the respective social network. Only the privacy policy of the relevant network applies to your connection to a social network, the data transfer between the network and your system and to your interactions on that platform.
The social plug-in remains active until you deactivate it or delete your cookies (see Section 5d).
When you click on the link to an offer or activate a social plug-in, personal data may be sent to providers in countries outside the European Economic Area that, from a European Union ("EU") perspective, do not guarantee an "adequate level of protection" in line with EU standards for the processing of personal data. Please keep this in mind before you click on a link or activate a social plug-in and thereby trigger a transfer of your data.
We also use qualified service providers (e.g. IT service providers, marketing agencies) for the operation, optimisation and protection of our web pages. We transmit personal data to such service providers only where this is necessary for the provision and use of the web pages and their functionalities, for the pursuit of legitimate interests, for the fulfilment of legal obligations or where you have given your consent. You can find more details about the recipients in our Consent Management System.
5. Cookies
a. Cookies may be used when you visit our web pages. Cookies are text files that are stored by the user’s browser. When a user visits a website, a cookie can be stored on the user’s operating system. This cookie contains a characteristic string that allows the browser to be uniquely identified when the website is accessed again. Technically, these are what are known as HTML cookies and similar software tools such as web/DOM storage or local shared objects (known as "flash cookies"), which we refer to collectively as cookies.
b. Cookies are small files that are placed on your desktop, laptop or mobile device when you visit a website. This can help, for example, to recognise whether there has already been a connection between the device and the web pages, to take into account your preferred language or other settings, to provide you with certain functions (e.g. online shop, vehicle configurator) or to determine your interests based on your usage. Cookies may also contain personal data.
c. Whether and which cookies are used when you visit our websites depends on which areas and functions of our websites you use and whether you consent to the use of cookies that are not technically necessary in our Consent Management System. Technically necessary cookies are small text files that are stored by a website in the browser when browsing the Internet. They ensure that a website works and that a user sees it the same way the next time they visit. These cookies are necessary for the website to function and do not require the user’s consent. For more information and decision-making options, click here.
d. Please note that you can set your browser so that you are informed about the cookie settings and can decide individually whether to accept them or to exclude the acceptance of cookies in certain cases or generally. Each browser differs in the way it manages cookie settings. This is described in the help menu of each browser, which explains how you can change your cookie settings. You can find these for the respective browsers under the following links:
e. If you decide to delete or not to use cookies, not all functions of our web pages may be available to you or certain functions may only be available to you to a limited extent.
6. Legal basis for processing
a. Provision of the website
The legal basis for the - temporary - storage of data in the log files is Art. 6(1) sentence 1 (b) GDPR. In this respect, we fulfil the existing contract with the user for the use of the website - also in the case of free offers.
We also process the data to safeguard our legitimate interests in accordance with Art. 6(1) sentence 1 (f) GDPR, in order to be able to make the website technically available to you. Our legitimate interest is to be able to provide you with an appealing, technically functional, user-friendly and secure website.
b. Contact
The legal basis for processing the data is our legitimate interest in responding to your request in accordance with Art. 6(1)(f) GDPR. If your contact is aimed at concluding a contract, the additional legal basis for processing is Art. 6(1)(b) GDPR.
c. Contract initiation or contract performance
Art. 6(1)(b) GDPR constitutes the legal basis for the processing of personal data for the purposes of initiation or fulfilment of a contract with you.
Where the processing of your personal data is necessary for fulfilment of our legal obligations (e.g. for the storage of data), we are authorised to do so under Art. 6(1)(c) GDPR.
d. Further possible uses
In addition, we process personal data for the purposes of our legitimate interests and the legitimate interests of third parties in accordance with Art. 6(1)(f) GDPR. In particular for the following processing operations:
We also process your personal data in order to be able to make our website technically available to you. Our legitimate interest is to be able to provide you with an appealing, technically functional, user-friendly and secure website/product. As part of the necessary balancing of interests, we take account in particular of the nature of the personal data, the purpose of processing, the circumstances of processing and your interests in the confidentiality of your personal data.
7. Deletion of your personal data
Your personal data will be deleted as soon as it is no longer necessary to achieve the purpose for which it was collected.
a. Provision of the website
In the case of the collection of your data for the provision of our website, this is the case when the respective session has ended. If the data is stored in log files, it will be deleted after seven days at the latest.
b. Contact
Your data will be deleted once your request has been processed. This is the case if it can be seen from the circumstances that the matter in question has been conclusively clarified and providing there are no statutory retention requirements to the contrary.
c. Contract initiation or contract performance
We process and store your personal data only for as long as we need it to fulfil contractual or legal obligations, usually between 6 - 10 years (in accordance with the German Commercial Code (HGB) and the German Fiscal Code (AO)).
d. Consent
You can revoke your consent to the processing of personal data at any time, free of charge and with effect for the future. Please note that the revocation only applies for the future. Processing that took place before the revocation is not affected. Your revocation may result in us no longer being able to provide our services in whole or in part without the processing of this data and therefore having to terminate the existing contract.
e. Further possible uses
Beyond that time, we store your data only where required by the laws, regulations or other legislation to which we are subject in the European Union or by legislation in third countries where there is an adequate level of data protection. Where, in individual cases, deletion is not possible, the relevant personal data is marked with the aim of limiting its future processing.
8. Rights of data subjects
a. As a data subject, you have the right to information (Article 15 GDPR), rectification (Article 16 GDPR), data erasure (Article 17 GDPR), restriction of processing (Article 18 GDPR) and data portability (Article 20 GDPR).
b. If you have consented to the processing of your personal data by us, you have the right to revoke your consent at any time without giving any reasons. The lawfulness of the processing of your personal data until a withdrawal remains unaffected by the withdrawal. The further processing of this data on another legal basis and for the purposes based thereon shall also remain unaffected.
c. Right of objection
You have the right to object at any time to the processing of your personal data on grounds relating to your particular situation. This is based on Art. 6(1)(f) GDPR (data processing based on a balancing of interests). If you file an objection, we will continue to process your personal data only insofar as we are able to present compelling legitimate grounds for processing which override your interests, rights and freedoms or where processing serves the enforcement, exercising or defence of legal claims. You also have the right to object at any time if we process your personal data in order to conduct direct marketing for the purposes of exercising legitimate interests on the basis of a balancing of interests, without stating your reasons for doing so.
d. You can exercise your rights at the following contact address: contact@daimlertruck.com
e. If you are of the opinion that the processing of your personal data is in breach of the data protection law, you have the right to lodge a complaint with a data protection authority (Art. 77 GDPR).
The responsible supervisory authority is the State Representative for Data Protection and Freedom of Information in Baden-Württemberg.
9. Newsletter
Our website does not use a newsletter.
10. Third country transfer
For the maintenance and support of IT systems, we also transfer data to service providers outside the European Economic Area (EEA) or grant them access. As countries outside the EEA generally do not have an EU level of data protection, we contractually ensure that measures are taken by the service providers to ensure that the data is protected in the same way as in the EU/EEA. Relevant information is available through the contact details provided. The companies of the Daimler Truck Group are also bound by the strict data protection requirements of the Daimler Truck Group.
From an EU perspective, the following countries have an adequate level of protection in line with EU standards for the processing of personal data (adequacy decision). We agree with recipients in other countries to apply EU standard contractual clauses or binding company regulations in order to create an "adequate level of protection" in accordance with the legal requirements.
Updated: July 2024